Four tightly integrated modules — not a replacement for your FSM, but the front-office layer that feeds it. Answers calls, recovers missed leads by text, books estimates, and gets you the review after the job's done.
Wrenlo handles the first 10 minutes of customer intent — answering, qualifying, classifying, and routing — so your team only deals with opportunities ready to book.
Answers every missed and after-hours call in your business name. Handles emergency triage, qualification, and booking using trade-specific scripts built for HVAC, plumbing, electrical, roofing, garage door, and pest control.
Core featureWithin 30 seconds of a missed call, Wrenlo texts the caller back in your voice. Captures 30–40% of callers who never leave voicemail. Every conversation is logged and summarised.
Burst pipe, no-AC, no-heat, gas smell, electrical safety concern — Wrenlo identifies urgency in the first 30 seconds and routes accordingly. No dangerous troubleshooting. No guessing.
Urgent calls are routed to your cell with full transcript, caller details, and recommended next step — only when your rules say so. You stay in control without answering every call yourself.
Wrenlo separates real customer opportunities from spam, vendor calls, and robocalls automatically — so your lead inbox stays clean and focused on real jobs.
Every call summary, full transcript, urgency flag, service type, lead status, and booked outcome in one place. Full audit trail for every automated decision Wrenlo makes on your behalf.
Generic AI receptionists fail contractors because they don't know the difference between a no-AC emergency and a routine tune-up request. Wrenlo's intake is built trade-by-trade.
Wrenlo checks your live availability and books only the job types you approve, into the calendar windows you define. Owner-approval mode available for anything you're not ready to automate.
Works with your FSMConfirmations, reminders, photo requests, quote follow-ups, and review requests — all triggered automatically based on call outcome. No manual chasing. No leads going cold silently.
After a completed job, Wrenlo texts your customer a Google review link automatically. More 5-star reviews means more organic leads without buying more ads or adding admin work.
The revenue dashboard ties every answered call to a booked estimate or saved opportunity. The math is visible, not implied.
Broken down by trade category, lead source, urgency level, and outcome.
Track which call types convert to booked estimates and update booking rules to improve over time.
Based on average ticket values by trade and job type. Sent as a weekly ROI email.
No new phone system. No replacing Jobber or Housecall Pro. Five steps and Wrenlo is running on your existing stack.
Wrenlo automates what you approve and escalates everything else. Every rule is configurable, every action is auditable.
| 🗂️ Job type rules | Approve which job types Wrenlo can book directly vs. flag for owner approval |
| 📍 Service area | Define your radius or zip codes — Wrenlo won't book outside your boundaries |
| 🕐 Calendar windows | Set approved booking slots, block personal time, and define after-hours rules |
| 🚨 Emergency routing | Define which keywords trigger immediate owner alerts vs. next-available booking |
| 📋 Approval mode | Wrenlo collects intake and you confirm before any booking is made |
| 📊 Audit trail | Full transcript, summary, action taken, and timestamp for every automated decision |
| 🔇 Opt-out handling | STOP/UNSUBSCRIBE handled automatically with suppression list maintained |
Wrenlo is a front-office layer, not a replacement. Your FSM stays your system of record. We write leads, bookings, and transcripts back to wherever your team works.
14-day pilot. One phone line. One trade playbook. If Wrenlo doesn't recover at least one qualified opportunity, you don't continue.